Shipping and Returns

All orders under $150.00 will be charged $10.00 for shipping. All orders over $150.00 will be FREE.
DnC Hobby's requires that all orders be shipped to street or physical shipping address. Shipping to a P.O. box is not allowed. We do not currently accept orders outside of Canada or United States, including Puerto Rico and the U.S. Virgin Islands. Lower 48 ONLY!!!!

All orders are shipped directly from Redcat Racing's warehouses in North Carolina or Arizona depending on your location.

Standard Ground Shipping

If standard ground shipping is selected, please allow up to 2 weeks to receive your order. It may take up to 3 days for your order to be processed, filled, and shipped, and up to 7-10 days of travel time with standard ground shipping. These are the typical, expected delivery times. Depending on the volume of orders and your proximity to a Redcat Racing warehouse, your actual delivery time may vary.

When to Contact Redcat Racing

When your order has been processed and shipped, you will receive an e-mail confirmation (if an e-mail address was provided). If you have not received confirmation that your order has been processed and shipped by the fourth day for ground shipments, or by the following day for air shipments, then please contact us for verification of receipt/processing of your order

When not to Contact Redcat Racing

Once the order has been shipped, please do not contact Redcat Racing to find out the delivery status of your order. You will receive a tracking number in your confirmation e-mail. Please use the tracking number to find the expected delivery date and to follow the travel progress of your order.

Incorrect Orders/Returns

If you have received a shipment that is incorrect, please contact DnC Hobby's at 865-365-5523, or send an e-mail using the form provided in the
Contact Us tab. Our friendly customer support representatives will work with you to resolve the problem. The site does not have the option to return items.

Do not simply return or redirect the package back to Redcat Racing without contacting DnC Hobby's first. Packages returned to Redcat Racing without return authorization will be rejected.

Contacting Us

If there are any questions regarding this shipping and returns policy you may contact us using the information below.
Sevierville, TN

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